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Most online courses are taught via a system called WebCT. In order to participate in WebCT courses you must meet some minimum computer equipment and skills requirements. Keep in mind that these are minimum requirements—some courses may require additional equipment, software, and skill prerequisites. Contact the course instructor or refer to the course syllabus for details.
A few of our online courses do not use WebCT (CPT 170, CPT 270, OST 101, OST 105). Students enrolled in these courses will be contacted by the instructor either via postal mail or Campus Pipeline e-mail with access instructions.
Minimum Computer Skills Requirement
Using WebCT does not require any special skills. WebCT is, however, an Internet tool so you must possess basic computer skills, specifically
- using e-mail (sending, opening, replying, and saving attachments)
- web browsing (navigating, searching, and downloading)
- word processing (most instructor require MS Word or compatible
For more information about WebCT, see the WebCT Student Tour.
Hardware & Software Requirements
You must have regular and reliable access to a computer with access to the Web. Suggestions and requirements for each are listed below:
Computer
- The computer must be robust enough to run one of the recent web browsers and download files in a reasonable amount of time. For personal computers, we require at least a Pentium-class personal computer (or its equivalent Apple or Unix machine) with at least 16 MB of RAM.
Word Processor (& other application software)
- Most courses require some type of word processor for creating assignments, such as a research paper. Your instructor may require a specific word processing program, such as Microsoft Word, or other software that relates to the course, such as a spreadsheet, etc. Check with the course instructor or department head for any specific software requirements.
Web Access
- You will need to be able to reach the World Wide Web, either through a network at your place of business or through a modem connection from home, using an Internet Service Provider (ISP). The modem should be at least 28.8 kbps.
Required
Browsers and Settings
It is very important that you use a compatible browser
and configure your browser settings to work effectively
with WebCT. Select the browser you will be using to
verify compatibility and to configure your browser's
settings:
Internet Explorer
| Netscape |
AOL
For more complete browser information and a diagnostic,
visit WebCT's
Browser Tune-up.
Logging in to WebCT
|
Note:
We will be using a new server address for
the |
Getting
Help
1. Your Instructor
Your instructor will be the primary person you communicate
with during this online course. It's important to
let your instructor know if you're having trouble,
or if you have any questions about your course. Contact
your instructor when:
* You have questions about course content.
* You have questions about assignments, quizzes, tests,
or your grade.
2. Helpdesk
The WebCT Helpdesk can help you when you're having
trouble logging into the course, or when you experience
problems with the WebCT software. The Helpdesk is
available 24 hours a day, seven days a week.
To
contact the Helpdesk
On the Web (preferred method):
Complete the brief form located at
http://help.webct.com/supportform?id=tricounty
Telephone
1.877.855.3238 (toll free)
Please note: When requesting assistance from your instructor or the Helpdesk it may take up to 24 hours before you receive a reply on Monday thorugh Friday (weekends can take longer). Not all problems can be solved the same day; however, faculty and staff will do their best to help you find a resolution in a timely manner.
