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Frequently Asked Questions

Student bills are no longer mailed. Your student bill will be available online about an hour after you are registered for the term. To view your bill and schedule, log in to MyTCTC and click the ‘My Bill/Schedule’ tile. If you cannot access your online bill, please call the Business Office at 864-646-8282, Option 2.

Once you have registered for classes, a seat is held in those classes until the payment deadline. Your seat in the class is secured when financial aid funding has posted to the student account, you are enrolled in the payment plan for the particular term, and/or full payment has been made of the balance owed.  If you change your schedule at any time during the drop/add period of the term, review your online bill to determine if a balance has been created as a result of the schedule change. Be aware that dropping a class may cause a reduction in financial aid, resulting in a balance due. You must be paid in full or enrolled in a payment plan at each payment deadline to maintain schedule. To view your bill and schedule, log in to MyTCTC and click the ‘My Bill/Schedule’ tile.

If it’s still within the approved registration period, you will need to add your classes back and then pay your tuition and fees. You must be prepared to make full payment or enroll in the payment plan by the next payment deadline.  In addition, there may be a late fee assessed. Payments can be made by cash or check in the Business Office or paid by credit or debit card online.

Contact the Student Records Office at 864-646-8282, Option 1, to determine your residency status. Requests for evaluation of residency must be completed by the appropriate deadlines established by the Student Records Office.

A student account is where all individual student financial transactions with the college are maintained.

The Business Office requires a written authorization from the third-party sponsor with a detailed list of students and approved charges to be billed to the sponsoring agency. The authorization should also state the duration of the authorization by term or date range. The document must be submitted by an authorized agent representing the sponsoring agency. Authorizations are required before the tuition deadline each semester. Invoices are processed by mid-term each semester.

Contact the Business Office at 864-646-8282, Option 2, after paying the balance owed. Students may not graduate, receive grades or attend subsequent terms with a balance owed on their student account.

A part-time student for fee payment purposes is one who is enrolled for less than 12 regular semester hours.

The BankMobile Refund Selection Kit is a tool to select your refund preference. Once you receive your envelope in the mail, log on to www.RefundSelection.com enter your Personal Code and select the refund option of your choice. Students may change their refund preference at any time at www.RefundSelection.com. Our school delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information: https://bankmobiledisbursements.com/refundchoices/.

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Students have two free refund disbursement options:

  1. Deposit your refund to your existing bank account*
  2. Open and use a BankMobile VIBE Account*

* Money available during the college’s schedule refund timeline

 

Direct Deposit to any domestic bank account:

  • Provide your bank information to BankMobile
  • Verify bank information
  • Money is transferred to your bank account within one to two business days during the college’s schedule refund timeline

The BankMobile Vibe Account:

  • BankMobile Vibe is an internet only, non-interest bearing checking account.
  • Fully functioning FDIC-Insured Checking Account
  • Withdraw cash from Allpoint ATMs – one available at the Pendleton Campus and one at the Easley Campus (out of network ATM fees apply)
  • Fee schedule available within one click on BankMobile web site.
  • Money is transferred to your BankMobile Vibe account the same day during the college’s schedule refund timeline

 

 

All refunds will be processed for students beginning approximately four weeks after the start of the main session each term. All refunds will be processed through BankMobile, a third-party processor. You, the student, must select your refund preference in order for a refund to generate or process. Failure to choose a refund preference or update your student address on your BankMobile account will result in a delay of processing the student refund. Students can check the status of their refund online at www.RefundSelection.com. During the scheduled refund process timeline, log in and verify your disbursement status (but, only if you have selected a refund preference).

Contact the Business Office at (864)646-8282 Option 2 to investigate the status of your BankMobile Refund Selection Kit. If there is an issue, the Business Office staff can generate an Instant Personal Code that you can use to select how you want to receive your refund.

The Business Office submits to BankMobile student address information as it is listed on a student’s account. It is the responsibility of the student to verify that the address on file is accurate before the refund process begins each term. Students must contact BankMobile directly if their refund has not been received within 10 business days of the original refund date. Student address information can only be updated by the student and submitted to BankMobile.  Call BankMobile at (877)327-9515.

Yes, TCTC accepts Discover, MasterCard, Visa, and American Express, online only. Currently, there is a 2.83% service fee when paying by credit or debit card. TCTC also offers an e-Check payment option at no additional charge. To pay by e-Check, students must pay online by logging in to their MyTCTC account and use their bank routing number and account number.

An e-Check is an electronic direct debit to your checking account. Any checking account can be used, provided it allows for direct draft, and is drawn against an account with a US bank. We can only accept payments in US dollars. When making an e-Check payment, you must provide your routing number and checking or savings account number. Please verify this information with your financial institution.

Verification of bank account number and funds availability through the ACH (Automated Clearing House) system will take place and the debit to your bank account will occur within 3 to 5 business days after the payment transaction is completed on-line. Therefore, to avoid overdrafts, it is strongly recommended that there are sufficient funds available at the time of payment.

Equity line accounts and investment accounts cannot be used for ACH debit transactions. Please verify account information with your financial institution if you are uncertain.

There is a $30.00 NSF fee assessed to the student account for any returned e-Check payment. This will be in addition to any charges assessed by the financial institution.

Yes, TCTC offers an interest-free monthly payment plan and the payments are due on the 5th of each month of the plan. There is a $30.00 per semester non-refundable enrollment fee.

Students must enroll in a payment plan before the payment deadline to confirm their registration and retain their class schedule. See the cashiers in the Business Office to include books.

  • Log into your MyTCTC, click on the ‘My Payments’ tile.
  • Click on the link, ‘Enroll in an installment payment plan.’

You can pay your payment plan via a draft from your bank account (with a routing number and account number) or with a credit card (there is a 2.83% service fee on all debit/credit card transactions. No fees apply if you draft your bank account). You can also enroll in Auto Pay for an automatic monthly draft. If you add a class after enrolling in a payment plan, you must ‘consolidate’ your plan. Consolidating gives approval to add the additional charges to your payment plan.

Yes, TCTC offers a book payment plan. The book payment plan is only available during a specific period each term. It generally begins 10 days before the first day of Session A class. There are no exceptions.  

  1. Students must print a ‘cost sheet’ from the bookstore website, www.bookstore.tctc.edu  and submit in-person to the Business Office.
  2. The new book prices are then added to the student account.
  3. Students must then enroll themselves into the payment plan through their MyTCTC account.
  4. Once enrolled the student may then go to the Campus Store to ‘purchase’ their book items.
  5. If the student was able to receive used items, the balance of the payment plan will be adjusted to reflect the actual amount charged in the bookstore.
  6. If a student is already enrolled in a payment plan before adding books, they must ‘consolidate’ their plan to add the book charges. Consolidating gives approval to add the additional charges to the payment plan.

Parking permits are mandatory for all students and employees who plan on parking on a TCTC campus. Visit the ‘My Payments’ tile in MyTCTC or click the link to obtain a parking permit (https://www.permitsales.net/tctc), and follow the online instructions. Parking permits are $30 for a single vehicle and $15 for each additional vehicle. Permits can be picked up at Campus Police on any TCTC campus as soon as the transaction has been completed. Per Campus Police, the parking permit is to be displayed on the bottom left side back window (if there is already a permit in that location, please display in the same area). Parking permits expire at the end of the Summer term.

All students enrolled at TCTC are required to have a TCTC Student ID. There is no charge for the initial Student ID provided to the student. TC Central issues Student IDs and to obtain one, bring your identification card such as a Driver’s License, AND a copy of your current class schedule. If a student misplaces their Student ID, the student must pay a $5.00 Student ID replacement fee at the Business Office. Once paid, students should take the receipt to TC Central for issuance of a new Student ID.

Any student wishing to apply for financial aid must complete a Free Application for Federal Student Aid (FAFSA). Learn more at Applying for Financial Aid or contact Financial Aid at 864-646-8282, Option 1 or tccentral@tctc.edu.

TCTC also offers FAFSA Fridays, every Friday, from 10 a.m. to 1 p.m. in Ruby Hicks Hall, room 211 on the Pendleton campus (no appointment is necessary). More information about FAFSA can also be found at https://studentaid.gov/