Holds & Collections

Students are responsible for the tuition/fee liability incurred. A student will also be held responsible for balances due to the loss/reduction of financial aid or other credit originally anticipated due to her/his ineligibility, attendance, incomplete paper work, etc. A hold will be placed on a student’s account when his/her balance becomes past due and may prevent the student from future registrations and any other college service. Contact the Business Office at 864-646-8282 Option 2 or busof@tctc.edu to make arrangements for satisfying the conditions of the hold obligation. 

Delinquent accounts may be placed with either a third-party collection agency or the South Carolina Department of Revenue. If your account is placed with a collection agency, you will receive notification from the collection agency. All future contact regarding your account should be made directly to that collection agency. The collection agency used by TCTC is:

ConServe
Accounts Receivable Management
200 CrossKeys Office Park
Fairport, NY  14450
Phone: (800)724-7500
Fax: (585)421-1028
Email: correspondence@conserve-arm.com

Setoff Debt Collection Act:

The Setoff Debt Collection Act is designed to facilitate the collection of debts owed by an individual to an agency of the State. Debtors to TCTC, which is a State Agency, with debts of $50.00 or greater and in arrears of ninety days or more will be reported to the SC Department of Revenue for potential set off against their SC individual in-come tax refunds. The Department of Revenue will place a hold on State income tax returns due to debtors whose names have been submitted. The Department of Revenue will notify the taxpayer that TCTC has a claim against the income tax refund. The Department of Revenue will forward the amount of the refund claimed to TCTC, less a $25 collection fee. The debtor must contact TCTC Business Office for additional information regarding their account. Student records will remain tagged until the financial obligation is satisfied. The act gives the alleged debtor the right to file a written protest for the validity of the debt. The written protest must be submitted within 30 days from the date of notification of TCTC’s claim and contain the information below:

• Your name
• Your address
• Your Social Security Number
• Type of debt in dispute
• A detailed statement of all reasons you disagree with the debt amount or dispute that you owe the debt

The originally written protest must be mailed to TCTC. For complete information, please contact the TCTC Business Office.

The debtor waives their right to protest if they fail to file a written request within 30 days